Our mission has always been to make your experience in the crypto world smoother, easier, and quicker, and this is wh...

If you already have a Bitso account and would like to access it using your Bitso app, please follow the steps below: ...

The 2FA security (for its acronym that refers to Two-Factor Authentication) is a complementary method to your passwor...

Note: The process of disabling your 2FA is currently available only on web. If you want to disable the 2FA because yo...

A transaction PIN is a 4-6 digit number that we use to confirm the withdrawals (FIAT -MXN, ARS, BRL, COP, USD- or cry...

Step 1. Click on Forgot your password   Step 2. Confirm if you understand the consequences of reseting the password ...

Before you start, there are a couple of tips that will be useful in this process: Make sure you’re doing the device ...

If you need to update the email address you use at Bitso, log in to your account from your desktop computer and follo...

Before you start What is a "Transaction PIN"?  A transaction PIN is a 4-6 digit number that we use to confirm the wit...

A few factors may keep you from completing the process of leveling up your Bitso account and, in this article, we wil...

At Bitso, the available limits for withdrawals and deposits vary according to the account level, and for each of the ...