FAQ

We are performing scheduled maintenance on the DOT yields service, which requires a temporary pause in yield payments...
2026-05-25 12:02:53 UTC
In some cases, Earnings operations may be temporarily suspended for a specific asset. Here's what's happening and wha...
2026-05-19 09:22:10 UTC
To simulate and estimate how much you can earn with yields: Open your app. Select the Earn option. Scroll all the way...
2025-07-18 17:34:59 UTC
If you’ve been exploring ways to make your funds grow, you’ve probably heard about staking. It’s a way to earn passiv...
2026-05-28 18:55:41 UTC
If you’re looking for a way to make your funds grow, enabling Earnings and choosing the U.S. Treasury bill method is ...
2026-05-27 08:34:55 UTC
Making your funds grow with Earnings is simple—just hold your assets, and you’ll receive yields every week. However, ...
2025-03-10 13:26:06 UTC
If you have noticed that someone else is receiving a different yield than you for the same asset, you might be wonder...
2025-03-10 13:22:28 UTC
Earnings is a product in Bitso through which you can receive yields every Monday from holding crypto in your portfoli...
2026-05-22 14:28:13 UTC
The latest rates of Earnings will always be visible within the app, so you can check it every week to see how your po...
2026-05-25 17:07:35 UTC
To enable Earnings, just follow these steps: Open the Bitso app, and in the “Home” tab, tap “Enable Earnings” on the ...
2025-10-13 18:11:33 UTC
There is no fee to activate Earnings. Also, you can withdraw your funds anytime.
2024-11-22 15:38:48 UTC
Every Monday you can receive in your account the yields you accumulated throughout the week.  The calculations are ma...
2025-10-13 18:13:03 UTC
Your daily yields are calculated based on your total balance at the end of each day (including available and reserved...
2026-05-28 17:28:09 UTC
Bitso uses various sources and strategies to generate yields from time to time.  Currently, when you enable Earnings ...
2026-03-12 20:40:25 UTC
Digital Dollars (USDC) are stable crypto assets designed to follow a 1:1 value parity with US dollar. This is achieve...
2026-03-12 20:45:42 UTC
You have two ways to disable Earnings, depending on your needs:1. Disable Earnings by assetIf you only want one or mo...
2026-06-01 00:52:35 UTC
If you can't find the answers to your problem in the Help Center, feel welcome to contact our Customer Support team a...
2024-09-18 16:40:35 UTC