If you get a message asking you to update your identity verification information, you can confirm it's really from Bi...

Sometimes a scan of your ID can't be verified. This usually happens because of poor photo quality, glare, or an expir...

If you don't complete a requested identity verification update by the deadline, Bitso temporarily limits some service...

Bitso may occasionally ask you to confirm or update the personal information linked to your identity verification. Th...

There are security measures in place to ensure your funds remain safe when you deposit and withdraw funds from your B...

A few factors may keep you from completing the process of leveling up your Bitso account and, in this article, we wil...