Sometimes a scan of your ID can't be verified. This usually happens because of poor photo quality, glare, or an expir...

If you don't complete a requested identity verification update by the deadline, Bitso temporarily limits some service...

From time to time, Bitso may ask you to confirm or update the personal information related to your identity verificat...

Bitso sets a monthly limit for deposits and withdrawals to help keep your funds safe. If you reach this limit, you ne...

If you can't increase your Bitso account limits, it's usually due to one of these reasons: an issue with your documen...