Frequently Asked Questions

Cryptocurrencies are digital assets that live within decentralized computer networks known as blockchains. Sending cr...
2024-04-13 22:57:19 UTC
  What is Optimism? Optimism represents a breakthrough in Ethereum's scaling solutions, aiming to accelerate transac...
2024-03-26 18:18:38 UTC
WETH in Polygon PoS? WETH, or Wrapped Ethereum, is a tokenized version of ether that aligns with the ERC-20 token sta...
2023-12-14 19:45:47 UTC
Conversions are the easiest and most transparent way to buy cryptocurrencies, through the Bitso app or the web. They ...
2024-04-11 18:46:50 UTC
Ensuring that your transactions will arrive correctly in your wallet is essential for us. For this reason, we share w...
2024-04-11 20:29:09 UTC
Bitcoin (BTC), Bitcoin Cash (BCH) and Litecoin (LTC) deposit addresses change, for security and privacy, with each de...
2024-04-12 15:30:31 UTC
The Order or Account Book is public and all the transactions that take place may be reviewed as well as the balances ...
2024-04-06 18:48:14 UTC
A mining fee occurs every time there is a transaction on the blockchain.   Users pay a mining fee every time they sen...
2024-04-13 06:06:08 UTC
In November 2020 we announced that Bitso would participate in the XRP snapshot carried out by the Flare team. If you ...
2023-12-21 19:35:19 UTC
What network should I use to deposit Cardano ADA on Bitso? You should only use the Cardano network, as sending ADA th...
2023-12-21 19:35:14 UTC
Have you ever wanted to make a transaction on the Ethereum (ERC-20) network, but thought twice because it would be to...
2024-03-10 00:14:35 UTC
What is "the merge"? The Merge is an Ethereum upgrade that marks the end of Proof of Work for the network, and the fu...
2023-12-21 19:36:12 UTC
At Bitso we’ve got you covered. If you don’t like risk at all, you can start saving with the top alternative coins to...
2024-04-14 04:41:09 UTC
What network do I need to use to deposit Polkadot (DOT) to my Bitso account? The only network available for DOT depos...
2024-01-31 18:47:49 UTC
We know the world of cryptocurrencies is new and still quite unknown to many people. For that reason, we'd like to sh...
2024-02-01 14:24:37 UTC
Ethereum is a free, public platform that allows independent developers to create and run decentralized applications (...
2024-02-01 14:36:44 UTC