Frequently Asked Questions

Cryptocurrencies are digital assets that live within decentralized computer networks known as blockchains. Sending cr...
2024-08-28 12:38:10 UTC
  What is Optimism? Optimism represents a breakthrough in Ethereum's scaling solutions, aiming to accelerate transac...
2024-08-28 12:38:10 UTC
WETH in Polygon PoS? WETH, or Wrapped Ethereum, is a tokenized version of ether that aligns with the ERC-20 token sta...
2024-04-25 19:52:17 UTC
Conversions are the easiest and most transparent way to buy cryptocurrencies, through the Bitso app or the web. They ...
2024-08-28 11:42:15 UTC
Ensuring that your transactions will arrive correctly in your wallet is essential for us. For this reason, we share w...
2024-09-19 17:28:50 UTC
Bitcoin (BTC), Bitcoin Cash (BCH) and Litecoin (LTC) deposit addresses change, for security and privacy, with each de...
2024-05-01 05:06:35 UTC
The Order or Account Book is public and all the transactions that take place may be reviewed as well as the balances ...
2024-04-26 20:11:43 UTC
A mining fee occurs every time there is a transaction on the blockchain.   Users pay a mining fee every time they sen...
2024-05-02 01:11:24 UTC
In November 2020 we announced that Bitso would participate in the XRP snapshot carried out by the Flare team. If you ...
2023-12-21 19:35:19 UTC
What network should I use to deposit Cardano ADA on Bitso? You should only use the Cardano network, as sending ADA th...
2024-08-28 11:03:45 UTC
Have you ever wanted to make a transaction on the Ethereum (ERC-20) network, but thought twice because it would be to...
2024-04-26 20:11:33 UTC
What is "the merge"? The Merge is an Ethereum upgrade that marks the end of Proof of Work for the network, and the fu...
2024-04-26 20:09:16 UTC
At Bitso we’ve got you covered. If you don’t like risk at all, you can start saving with the top alternative coins to...
2024-05-01 22:54:49 UTC
What network do I need to use to deposit Polkadot (DOT) to my Bitso account? The only network available for DOT depos...
2024-04-26 20:11:29 UTC
We know the world of cryptocurrencies is new and still quite unknown to many people. For that reason, we'd like to sh...
2024-04-25 18:02:07 UTC
Ethereum is a free, public platform that allows independent developers to create and run decentralized applications (...
2024-04-25 18:02:07 UTC