FAQ: Polkadot (DOT)

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What network do I need to use to deposit Polkadot (DOT) to my Bitso account?

The only network available for DOT deposits is the Polkadot Network. If you send DOT through another network, it will not be possible to recover your funds.


How can I find my Polkadot (DOT) deposit address?

If you're using the web version of Bitso, select "Wallet" and search for the word "DOT" in the integrated search engine.


Then, click on “Deposit” and select “Polkadot”, under the “Polkadot Network” heading. The deposit address should appear to you.


What is the minimum amount of Polkadot (DOT) I must have in order to receive funds?

In order to activate your Polkadot (DOT) address and receive funds, you will need to obtain 1 DOT through a conversion (in Bitso App or Wallet) or a trade (in Bitso Alpha).


Can I use the Polkadot (DOT) network to withdraw from Bitso to another wallet?

Yes, you can use the Polkadot Network to withdraw.


How can I identify which network I sent Polkadot (DOT) through?

You can use a blockchain explorer to identify the network you used to send Polkadot (DOT).

To search, you need to use the Transaction Hash or ID. The Hash or Transaction ID is an identification code for cryptocurrency transactions and is made up of a combination of numbers and letters. Here is an example: 48fd533ba8d6036b20ca12bd1421b9304eecd00f3aj4aca6cd7fe8a9845ec53d


Both of the following explorers can be used to look for a DOT transaction, and, if the transaction appears in any of them, it means you used the Polkadot Network:

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