If your friend's referral code doesn't work, here is what to check.

Does my friend need to enter my code if they used my link?

No. If your friend opened your personal link to sign up, they are already linked to you and don't need to enter a code. The code is only for friends who already have the Bitso app, or whose link didn't work.

How long does my friend have to enter my code?

Your friend can enter your referral code within 30 days of creating their Bitso account.

My friend's code says it's invalid

Check that the code was typed exactly as shared. Referral codes have 6 characters. If the code keeps showing as invalid, contact our support team. Your friend can keep using Bitso normally while this gets sorted out.