Scams involving cryptocurrency investments can occur in various ways, but they are all filled with false promises, such as excessive returns in a short time and false guarantees. Below are the most common signs of this type of scam:

• Beware of guarantees and big promises. Scammers often promise to make money quickly or get high returns or guaranteed profits. They may offer you money in exchange for nothing, in cash or cryptocurrencies, but even with a supposed celebrity endorsement, do not believe them. You will make money when you sell your cryptocurrency for more than you paid. Refrain from trusting people who know a better way to earn money.
• Research before investing. Do an internet search by entering the name of the company and the cryptocurrency and adding words like "review," "scam," or "complaint." If you search in Spanish, add words like "comentario," "opiniones," "estafa" or "queja".
• Anyone who says you have to pay with cryptocurrencies, a money transfer, or a gift card to access the Bitso app, open an account on our platform, or receive returns from your purchase and sale of cryptocurrency is trying to scam you. If you pay them, there won't be a way to get your money back.

If you believe someone is trying to run a scam, please get in touch with Bitso immediately.