What should I do if I suspect someone knows my Bitso account login details?

Modified on:

  • Immediately change your Bitso access password, as well as your PIN (the password you use in the mobile app and on the website as an electronic signature).
  • If you suspect that your email account has been compromised, change your password as soon as possible.
  • If there is any unrecognized movement in your accounts, please contact our support team immediately.
  • Remember that Bitso will not ask for confidential information such as passwords, PINs or dynamic keys, or ask you to download applications.

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