You can withdraw Digital Dollars (USDC) from your Bitso account to a bank account that is your own, a third-party's, or a company's. It's important that the information you enter is correct to ensure your transfer processes smoothly.
How do I make a USD withdrawal?
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Select "Send" from your Bitso app's home screen.
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Choose "Dollar transfers via ACH or wire".
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Open your dollar account by completing the requested information and accepting the terms and conditions. Once you receive confirmation that your account has been successfully opened, you'll be able to start using it for both sending and receiving.
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Indicate who owns the destination bank account:
- Own: If the bank account is in your name.
- Third-party: If the account belongs to another individual.
- Company: If the account belongs to a legal entity.
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Complete the requested bank details, which will depend on the account type you choose:
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Own Account:
- Bank: The full name of the destination bank.
- Account Number: The bank account number where you want to transfer the funds.
- Routing Number (ABA): This is a 9-digit code that identifies financial institutions in the United States. Make sure to enter it correctly.
- Account Type: Indicate if it's a Checking or Savings account.
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Own Account:
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Third-Party Account:
- Select the beneficiary's country.
- Complete the beneficiary's address.
- Then, complete the Bank, Account Number, Routing Number (ABA), and Account Type.
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Company Account:
- Select the beneficiary's country.
- Complete the beneficiary's address.
- Then, you'll need to complete the company name, Bank, Account Number, Routing Number (ABA), and Account Type.
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Choose the transfer type:
- ACH: Your withdrawal will be processed in 1 to 3 business days with a fixed cost of 2.99 USD, regardless of the amount.
- WIRE WITHDRAWAL: Your withdrawal will be processed the next business day with a cost of 11.99 USD + 0.17% of the amount to be withdrawn.
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Select the amount you want to send. Remember, you'll be using your Digital Dollars (USDC) balance for this operation.
- Review the transaction details on the confirmation screen. If everything is correct, press "Confirm". That's it! Your withdrawal is in process.
How do I send dollars?
Once you've activated your transfers, open the app and select "Send." Choose "U.S. dollar transfer" and fill in the destination account information. Then, select the amount and confirm the transfer.
What is Digital Dollars USDC?
Digital Dollars USDC is a stablecoin pegged to the value of the U.S. dollar. When you send an amount in USDC using this method, it will be converted to U.S. dollars upon crediting.
What types of transfers can I send?
You can send ACH or wire transfers.
What types of accounts can I send dollars to?
You can send to any account that allows transfers via ACH and/or wire:
- Bank accounts in the United States
- Paypal
- Deal
- Payoneer
- Airbnb
- Grabr
- Checkout LLC
- CurrencyCloud
- Talentdesk
- Bloomspal
- Bluevine
- Gusto
- Upwork
- Latam Ready
- Fenix Internet
- OnTop
- GreenBox POS
- Amazon
- Apple
Who can I send dollars to?
You can send dollars to accounts in your name, accounts in other people's names, and business accounts.
How long does it take for transfers to be credited to the destination account?
"Next-day" ACH transfers take 1 to 3 business days to be credited. "Same-day" ACH transfers are credited the same day if sent before 4:00 p.m. EST.
Wire transfers may take a few hours to process, but are credited the same day if sent before 5:00 p.m. EST.
What happens if the transfer I sent isn't credited?
If for any reason the transfer isn't credited after the aforementioned times, please contact our support team so we can investigate what happened. If you sent funds to an account under your name, request a tracking ID to help us trace the transaction more quickly.
The transfer appears as "rejected." Why?
In most cases, this is because our provider, Bridge, was unable to process the transaction. The amount will be returned to your Bitso account within 24 hours, and no fee will be charged.
Another reason for rejection is if the transfer was for an amount greater than 10,000 USD and was sent to Citibank. In that case, the amount will also be refunded, and Bitso won’t charge any fees.
Your transfer may also have been rejected by the receiving bank. In this case, a processing fee will apply. We recommend contacting your bank before trying again.
Can I make deposits?
Yes. Check the Depositing and crediting article for more information.
Frequently Asked Questions (FAQ)
What is the Routing Number (ABA)?
It's a 9-digit code used in the United States to identify banks and other financial institutions. It's essential for your transfer to be processed correctly. You can usually find it on your bank statements or your bank's website.
What's the difference between ACH and WIRE WITHDRAWAL?
ACH is an electronic bank transfer that typically takes 1 to 3 business days to credit, with a lower fixed fee. WIRE WITHDRAWAL is a faster bank transfer, usually credited the next business day, but with a higher fee and a percentage based on the amount sent.
How long does it take for my withdrawal to reflect?
It depends on the transfer type you choose:
- ACH: 1 to 3 business days.
- WIRE WITHDRAWAL: Generally, the next business day. Times may vary depending on the receiving bank and when you submit your request.
What are the withdrawal costs?
- ACH: Fixed 2.99 USD, regardless of the amount.
- WIRE WITHDRAWAL: 11.99 USD + 0.17% of the amount to be withdrawn.
Can I cancel a withdrawal once I've confirmed it?
Once you've confirmed a withdrawal, the transaction is irreversible. Therefore, it's crucial to carefully review all details before confirming.
What happens if I enter incorrect information?
If you enter incorrect bank details, your transfer might be rejected or sent to the wrong account. This could lead to delays and, in some cases, additional costs from the banks involved. If this happens, please contact our support team as soon as possible.