FAQ – Protect Yourself from Fraud and Scams!

Contact our team immediately using the channels indicated below. We suggest that you have your customer number at han...
2022-05-05 17:34:35 UTC
Immediately change your Bitso access password, as well as your PIN (the password you use in the mobile app and on the...
2022-02-25 01:38:18 UTC
At Bitso, we never send personal messages via Whatsapp or Telegram, and our social media profiles are always verified...
2022-05-02 10:15:59 UTC
Cryptocurrency scams can occur in various forms, but are generally associated with false promises of fairly significa...
2022-05-16 02:13:05 UTC
Scams involving cryptocurrency investments can occur in a variety of ways, but they are all filled with false promise...
2022-02-25 01:38:19 UTC
Pyramid scams or Ponzi schemes are a type of fraud that promises significant financial returns in exchange for an ini...
2022-02-25 01:38:19 UTC
Make sure that the address of the website you are visiting is HTTPS. Remember that Bitso's website address is https:...
2022-02-25 01:38:20 UTC
Two-factor authentication (2FA), sometimes referred to as two-step verification or double-factor authentication, is a...
2022-04-30 17:43:08 UTC
Two-factor authentication (2FA), sometimes referred to as two-step verification or double-factor authentication, is a...
2022-04-04 08:15:42 UTC
Applying these tips in your daily life will help keep your information secure: Set strong passwords for systems or c...
2022-02-25 01:38:21 UTC