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Vector & Bitso
Frequently asked questions about Vector
Issues with my security code
I didn't receive the security code
I think my mobile number is wrong
I got the code, but it's incorrect or invalid
Why do I need the security code?
Something else is happening with my security code
Frequently Asked Questions About Bitcoin
What is Bitcoin?
What determines the Bitcoin price in Bitso?
Who created Bitcoin?
Where can I consult a transaction?
What are the Bitcoin confirmations?
Is the Bitcoin legal in Mexico?
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Frequently Asked Questions About Bitso
Conversions
What is Bitso?
What is my transaction PIN?
What is the 2 factor authentication (2FA)?
Where can I see my transaction history?
Tutorial: What are the Maker-Taker fees and how do they work on Bitso?
See all 9 articles
Protect Yourself from Fraud and Scams!
What should I do if I detect a transaction in my Bitso account that I don't recognize?
What should I do if I suspect someone knows my Bitso account login details?
Someone contacted me through social media or a messaging app claiming to be from Bitso and offered to help me. Is it a scam?
Someone contacted me through social media or a messaging app offering investment opportunities in cryptocurrencies, with fixed and high returns in a short period of time. Is it a scam?
What are the main signs of Investment Fraud?
How can I make secure online transactions?
See all 9 articles
Policies
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