Only customers who receive an invitation via email or in their app can request their card during the initial launch phase. We are working to ensure that, in a short time, all interested individuals can do so without needing an invitation.
To request your card through the app, you must be a legal resident in Mexico, have an account with us, and have at least a Level 2 account status to fund your wallet. Additionally, you must have a minimum balance of 800 MXN in your account. If you have a level lower than Level 2, we will ask for additional information and documents to verify your identity directly in the application.