How can I cancel an active order?

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This article will give you step-by-step instructions on how to cancel an active order in Alpha Classic. For that, please, follow the instructions below:


  1.  In your Wallet, click on Products and select Alpha Classic;
  2. Check to see if the Market selected in the top left corner is the market where you placed your order. If the wrong market is selected, simply click on the downward pointing arrow next to the market and select the correct one;
  3. After checking the market, go to the Orders section to see your Active Orders. There, you can position your mouse over the order you want to cancel and click on the red X on the right side.


That's it! The order will disappear instantly and the funds allocated to it will return to your balance.


IMPORTANT: Remember that each currency is treated individually and you can have active orders for different currencies; if the caption “Reserved” appears in your Balance, it means you have active/pending orders for that currency.

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