How do the account limits work at Bitso?

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At Bitso, the available limits for withdrawals and deposits vary according to the account level, and for each of the levels of our platform it's necessary to carry out an increase process.

Below we explain the limits available for each of our levels:

 

  Monthly limit
Deposits
Monthly limit
Withdrawals
Level 1 $ 185,00 $ 185,00
Level 2 $ 750,00 $ 1.500,00
Level 3A $ 6.000,00 $ 12.000,00
Level 3B $ 40.000,00 $ 80.000,00
Level 3C $ 125.000,00 $ 250.000,00

 

The level-up process is fast and easy and, below, we'll explain all the documents and information needed for each of the levels.

 

Level 1

Level 1 is the lowest level required to operate in FIAT at Bitso. If you haven't upgraded your account to level 1 at the account creation, you can do so via the following link: https://bitso.com/upgrade

For level 1 we will only ask you for some basic data:

 

  • Nationality;
  • Full name;
  • Date of birth;
  • Gender;
  • Occupation;
  • Origin of resources;
  • Phone number;

 

In addition, you must also let us know if you are a Politically Exposed Person (PEP). If you have selected the PEP option by mistake, you can contact us so that we can help you - you can find the link to our support channel at the end of this article.

 

Level 2

In order to upgrade your account to level 2 we require the following:

 

  • Address;
  • ID (within validity);
  • Proof of address;

 

IMPORTANT: the documents we consider as valid proofs of residence are bills (water, electricity, gas) - which may be under your name or under the name of a family member, in case you live with one - or bank documents in your name, such as pay slips and bak extracts.

If you don't own any of these documents, you may contact us to explain what types of documents you have available and, then, we'll understand the best way to help you - you can find the link to our support channel at the end of this article.

 

Level 3A

In order to upgrade your account to level 3A we require the following:

 

  • Additional account information;

 

Level 3B

In order to upgrade your account to level 3B we require the following:

 

  • Proof of income.

 

IMPORTANT: the documents that we consider as valid proofs of income are pay slips and bank statements/extracts issued no longer than in the last three months, or your most recent TAX declaration. Any of these documents must prove a monthly income equal to or greater than $ 5.000.00 (five thousand Dollars).

 

Level 3C

In order to upgrade your account to level 3C we require the following:

 

  • Additional tax and financial information;
  • Contracts or statements that justify your economic activities.

 

IMPORTANT: for level 3C, these justified economic activities must generate a proven monthly income equal to or greater than $ 12.600,00 (twelve thousand and six hundred Dollars).

 

If you happen to face any kind of issue when trying to increase your limits, contact our Support team via chat

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