How to remove a passkey from your Bitso account

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You can remove a passkey from your account at any time.

  1. Go to 'Profile', then 'Security', then 'Passkeys'.
  2. Select the passkey you want to remove.
  3. Choose 'Remove passkey' and confirm it's you.

If you remove your last passkey, your account goes back to asking for your authenticator app or a code by SMS when you log in. You won't be locked out.

Didn't work? Here's what to do

  • If you can't confirm it's you when removing a passkey, use your authenticator app or a code by SMS instead.
  • If you still can't remove the passkey, open a chat with our support team.

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