You can transfer your USDC from Boxes back to your Bitso balance whenever you want. There's no lock-up period, so the funds go directly into your Bitso account.

In rare cases, if liquidity in the Morpho protocol is temporarily limited, the transfer can take longer than usual. When this happens, the app shows you an estimated wait time so you know what to expect.

Didn't work? Here's what to do

If your transfer is taking longer than expected, check the estimated wait time in the app first. This time reflects the protocol's current liquidity and updates automatically. If the transfer still hasn't completed after that estimated time passes, contact our support team so they can review your case.