Why was my Margin Trading transfer rejected?

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Margin Trading has protections that block transfers that would put your account or the platform at risk. Here are the most common reasons a transfer out of your Margin Wallet gets rejected.

1. Your account is in liquidation

If your Margin Level falls below the maintenance margin threshold, liquidation starts. While it runs, transfers out are blocked.

What to do: wait for liquidation to complete. You'll see the results in your transaction history.

2. Your transfer would put your account at risk in a worst-case scenario

Transfers out of your Margin Wallet are checked against your worst-case Margin Level, including your open limit orders. If removing the funds would leave your account at risk in any scenario, the transfer is rejected even if your balance looks sufficient.

Example: You have 500 USDT sitting in your Margin Wallet with no debt in USDT, but you also have an open limit buy order for BTC. If that order filled, you'd borrow funds, and in this scenario, removing the 500 USDT now would leave your account at risk. The transfer is rejected. Cancel the limit order (or reduce it), and the same transfer goes through.

What to do: cancel open limit orders or repay debt before transferring out.

If your transfer keeps getting rejected and none of the above applies, contact our support team.


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