If you think this number is incorrect, or if you no longer own this mobile number, please gather the following information: 

• A photo of your official Identification Document - both sides.
• A selfie holding the Identification Document.
• Your current mobile number.

After that, start a new chat from here with our customer service available 24 hours a day, every day of the week. There we will tell you where you should upload these files, and we can help you update your phone number.

IMPORTANT:

We ask you in a very special way NOT to attach the aforementioned documents until the support team indicates so, so you help us protect your account and keep the site safe.