Net Deposit Cashback Campaign FAQs

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The Net Deposit Cashback campaign rewards you for growing your portfolio on Bitso. Here are the current questions and answers about the promotion.

What is the Net Deposit Cashback campaign?

For a limited time, eligible users in Mexico can earn a 3% cashback reward on the net deposits they bring into Bitso. Net deposits are the new funds you add to your account, calculated as explained below.

How do I participate?

  1. Opt in to the campaign through the Rewards Hub in the app or through the email invitation you receive.
  2. Add at least $1,000 USD worth of assets to your account during your 30-day campaign window.
  3. Hold those funds in your account for 12 months to stay eligible. You can trade with the funds, but they need to remain in your Bitso account for the full 12 months.

Bitso processes payments up to 30 days after your promotion ends. Check the Rewards Hub in the app to see your specific end date.

How much cashback will I earn?

You earn a flat 3% cashback on your net deposits during the campaign window, up to the maximum reward described below.

What counts as a net deposit?

Bitso calculates your net deposit as your total deposits minus your total withdrawals during the campaign period.

  • Eligible: Mexican peso deposits and external crypto transfers, including USD transfers.
  • Not eligible: transfers between Bitso accounts. These don't count as new funds.

Is there a limit to the reward?

Yes. While we want you to keep growing your portfolio, the maximum cashback reward is capped at $30,000 USDC per user.

When and how will I receive my cashback?

Bitso calculates and pays your cashback at the end of your specific 30-day campaign window, as long as you met the minimum deposit requirement. You receive the reward in USDC, a stable digital currency pegged 1 to 1 to the US dollar.

When does my campaign window start?

Bitso is rolling out this campaign in stages to eligible users in Mexico. Your 30-day window starts the day you receive your invitation. Check the Rewards Hub in the app for your specific end date.


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