Already investing on another platform and want to consolidate your assets on Bitso? With portfolio transfer, you can migrate your investments without needing to sell your assets or make manual withdrawals.
What you need to transfer your portfolio
- An active Bitso account with access to investments.
- An account on the origin app (currently available for GBM, Plata, Fintual, ARQ, and Revolut).
- Your account number from the origin app.
- A recent statement from the origin app.
Right now, only a full portfolio transfer is available. You can't transfer specific assets or do partial transfers.
How to make the transfer
- Go to the "Portafolio" section, select the "Acciones" tab, and find "Transferencia de portafolio." Select "Transferir acciones."
- Choose the app you're transferring your assets from.
- Enter your account number from your origin platform.
- Upload your most recent statement in PDF format. Make sure the document is legible and up to date.
- Read and accept the transfer authorization terms. This step is required to process your request with our partner, Alpaca Securities LLC.
How long the process takes
Once we submit your request, the transfer can take between 5 and 7 business days to complete. You can check its status in the "Transferencia de portafolio" section.
Frequently asked questions
Can I transfer just some of my stocks? Right now, we only offer full portfolio transfer. All transferable assets in your account will be migrated.
What happens to my fractional shares? It depends on the broker you're transferring from. Some custodians don't support transferring fractional shares, so these are sold at market price and you receive that amount in cash. We'll let you know in the app if this applies to your case.
Can I cancel the transfer once it's started? No. Once you confirm the request and the process begins, it can't be canceled.
Is there a cost? Bitso doesn't charge for this service. Your origin app might charge an outbound transfer fee, so we recommend checking that. If the transfer is worth 3,000 USD or more, you can request a refund.
Do I need to close my account on the other platform? Not necessarily. A full transfer migrates your assets but doesn't automatically close your account on the origin app.