Crypto scams usually work the same way: someone promises you a large, fixed return in a very short time. Learn the warning signs and how to protect your account.

Watch out for these warning signs:

• Guarantees and big promises. Scammers often promise you'll make money fast or get a high, guaranteed return. Research before you invest.
• Search online for the company name and the cryptocurrency name together with words like "review", "scam", or "complaint".
• Anyone who asks you to pay with a cryptocurrency, a wire transfer, or a gift card to access the Bitso app, open an account, or receive the proceeds from buying or selling crypto is trying to scam you. If you pay, you usually cannot get your money back.

Follow these rules to keep your account safe:

• Don't accept requests from people asking for your personal information.
• Don't share screenshots of your account or balance.
• Don't reply to messages from people pretending to be Bitso.
• Don't send cryptocurrency or money to people you don't know.

If you have any doubts, contact our support team through the chat in the app right away.