Never share the following information with anyone:

• Credentials to access your Bitso account, such as your username, password, or codes received via SMS or email for new device activation
• Your PIN (Personal Identification Number)
• The password of your email account when Bitso uses this method for recovering your access keys and authorizing new devices to access your account

No one from Bitso will reach out to you by phone or any other channel to request data, credentials for account access, or codes received via SMS.