You can enable additional currencies on your Bitso account directly from the app. Follow these steps.
- Log in to the Bitso app.
- On the home screen, tap the menu icon in the top left corner.
- Tap "Preferences".
- Select "Available currencies".
- Select the currency you want to enable and follow the steps shown on the screen.
The requirements to enable a currency depend on the laws of your country and on the currency itself. In most cases you need to confirm your government-issued ID number and accept the terms and conditions for that currency. Bitso reviews your request automatically and sends you an email once it's done, either confirming that the currency is enabled or explaining why it couldn't be enabled.
Didn't work? Here's what to do If you don't receive a confirmation email within a few minutes, check your spam folder. If your request was rejected, check the reason given in the email and make sure your ID number and personal details match your account information exactly before trying again. If the currency still doesn't enable, contact our support team.