You can request your annual transaction report from the Bitso app or from the website. We generate the report and send it to your email.

How to request a transaction report in the app

1. Open the Bitso app on your phone.
2. Tap the icon in the top left corner to go to your profile.
3. Select "Transaction report."
4. Choose the year you want the report for and select "Request report."
5. The report is usually available right away, but it can take up to 10 minutes in some cases.

How to request a transaction report on the website

1. Go to bitso.com/login to sign in to your account.
2. Go to the top right corner, where your name appears, and select "Profile."
3. Select "Transaction report."
4. Choose the year you want the report for and select "Request report."
5. The report is usually available right away, but it can take up to 10 minutes in some cases.

You won't have an annual report available for a year in which you didn't use your Bitso account.

Didn't work? Here's what to do

• If more than 10 minutes pass and you don't receive the report by email, check your spam or junk folder.
• If you still don't see it, contact our support team.